COVID-19 update for customers – 23 March 2020

Message sent to all customers on Monday 23 March:

I regret to inform that after the updated Government information over the weekend, we are pausing all office cleaning services for the time being.

We’re very sorry for any inconvenience this may cause.

We will of course pause invoicing. If you have a direct debit set up with us, you don’t need to do anything as no monies will be deducted if no invoice is issued.

Once things start to return to normal, we will be offering comprehensive deep sanitising cleans for when people return to work.

Touch point cleaning list

We’re all practicing good hand hygiene, but we also should be sure to keep touch points clean.

During the pandemic crisis, we have been prioritising touch point cleaning, and offering sanitising cleans for customers.

We usually do the obvious touch points as part of a standard clean, but have broadened this as well as increasing frequency. It’s also valid for home cleaning too, so I’ve included home and office touch points in my list.

If you don’t have specialist cleaning products, soapy water is good. Or hand gel, if you have any (60% alcohol or more).

Touch point cleaning list:

• Light switches
• Door handles (including cupboard doors)
• Door push areas
• Appliance handles, such as fridge, oven etc
• Kettle handle / toaster knobs
• Appliance buttons and dials
• TV remotes
• Kitchen work surfaces
• Basin / bath / sink taps
• Toilet flush
• Bathroom surfaces
• Tables and desks
• Keyboards
• Other office equipment, eg printers
• Landline phones, and mobiles
• Bannisters / handrails
• Lift buttons

 

Update for Green Mop staff – 19 March 2020

With customers shutting their premises due to the ongoing Coronavirus situation, many of you are losing vital work at this worrying time. Unfortunately, our customers are unable to give us any notice, and they do not know when they will return.

Obviously thorough cleaning of all premises is vital and our work as cleaners has never been more important. Many customers will require deep cleans before they return, so when things become clearer, we hope to be able to get some much needed work for those of you who are affected. As long as we’re still cleaning, please make sure you do your very best to make sure things are clean and sanitised. Customers will notice how good and thorough we are, and appreciate the important work that we do.

Where customers have promised to maintain payments whilst the cleaning service is suspended, we will continue to pay you as normal for those cancelled shifts. Unfortunately, not many of them have agreed to do this. If customers have paid up to the end of the month, we will pay you as usual for this month for those shifts. If you have unused accrued holiday, we will pay you that next month should you be forced into time off.

It is a quickly evolving and changing situation. I am sorry for the undoubted hardship lost hours of work will cause.

 

 

 

 

Coronavirus – update for Green Mop customers

An update to all our customers regarding the current Coronavirus situation.

Please be assured that we will inform you if our staff become infected or need to self-isolate. If there is an outbreak in your building, please kindly inform us as soon as possible.

Please note that we will endeavour to fulfil all cleaning services, and will keep you informed should staffing levels suffer due to any outbreak.

Also, please bear with us as we endeavour to respond to all requests for additional and extended cleaning.

We have supplied antiviral cleaning product for surface cleaning, with reminders sent to all cleaning teams to prioritise touch point cleaning. All staff have been instructed to ensure hand hygiene is maintained; changing gloves more often, and washing hands between glove changes.

Our suppliers are keeping us updated and supplied with products that will be effective should there be an outbreak at any of our customers’ premises.

We are doing our best to get hand sanitiser, and will inform our customers when it’s back in stock. If you’ve requested it, you are on our waiting list.

We are also seeking to stock increased levels of handsoap and toilet tissue.

Coronavirus – update for Green Mop staff

We’ll keep you informed of the latest advice for staying safe during the Coronavirus crisis. Make sure you check your messages from the rota app, office email and texts or Whatsapp messages.

• If you feel any of the symptoms you must not come to work.
• We will inform you if there are any cases at the places you work.
• When you are working, wear gloves and change them after each separate task.
• Wash your hands thoroughly when you change your gloves, and when you finish work.
• Make sure you clean touch points at your sites – this is a high priority task.
• Let the office know what orders you need in plenty of time.

Our customers are seeking reassurance that we can keep their offices as clean and hygienic as possible at this time. We will all do our best to do what we can. They’re will be some extra deep cleaning work available over the next couple of weeks. We’ll get in touch in the usual ways to see if you want to do extra shifts.

Thank you all for your continued hard work.

Coronavirus – importance of hygiene

Coronavirus is in our local area, and people are rightly nervous about the spread of germs.

While the risk to the UK population remains low, taking precautionary measures to limit the potential spread of infection is important. Prevention, control, and stepping up usual good hygiene practices is key.

We are taking actions in order to help customers maintain a clean and healthy work environment. Our normal cleaning practices include cleaning touch points and sanitising phones and desks. We will be switching from our usual cleaning product to a specialist sanitising product.

We’re also reminding our cleaning staff of the critical importance of hand hygiene. They have to use gloves when cleaning anyway, but we’re asking them to change them regularly and dispose of them. And to wash and sanitise their hands in between glove changes.

Our supplier has more details in their leaflet Stay Safe from Coronavirus.

EU employees – advice for applying for Settled Status

All our friends and colleagues who are EU Citizens sadly now have to apply for Settled Status. Our friends at Sussex Interpreting helped us put together some useful links and advice.

There is a ‘Get Ready for Brexit’ page on the Brighton & Hove City Council’s website where you can find out more about support available for those applying to the EU Settlement Scheme, including the Brighton drop-ins provided by Migrant Help:  Get Ready For Brexit

There is also  a free identity checking service at Brighton Town Hall to help EU citizens complete their EU Settlement Scheme application.  There is more information about this free service here: Identity Checking Service

Migrant Help offer an advice service  in Brighton & Hove for vulnerable EEA migrants who need help to register under the EU Settlement Scheme. The sessions are aimed at people who may find it hard to apply by themselves for settled or pre-settled status under the EU Settlement Scheme (EUSS).

Migrant Help adviser Charlotte Cheeseman is running advice sessions in Brighton and Hove at Voices in Exile, 36 Upper Bedford St, Brighton BN2 1JP on Tuesdays (13:30 to 16:30) and Fridays (11:00 to 14:00).

Although these are drop-in sessions, Charlotte can also make appointments if contacted in advance. charlotte.cheeseman@migranthelpuk.org / 07483090715.

If you would like details of the other sessions then please contact Charlotte directly.

To apply, people will need to take:

• a valid ID passport, national identity card or biometric card
• evidence of UK residency NI number or dated documents like bills, doctors letters, council tax

Merry Christmas 2019

Another brilliant Christmas card designed by Syd! They’ve gone out to customers this week. A lot of staff are off over Christmas, having a well earned break. But there will still be Green Moppers working throughout the holiday period. The office will be closed between Christmas and New Year as usual. Have a wonderful Christmas, and wishing everyone health and happiness in 2020.

ISO Audit success for 2019

We’re delighted to have passed our 2019 ISO audit! We have achieved continued compliance for certification for:

BS EN ISO 9001:2015 Quality Management System

BS EN ISO 14001:2015 Environmental Management System

BS OHSAS 18001:2007 Occupational Health and Safety System

Our new certificates can be viewed on our Credentials page.

The benefits of continued accreditation are enjoyed by all our customers. Any potential new customer can be reassured of our professional standards.

Thanks, as always, goes to the hard working team at Green Mop.

Zero-waste cleaning products

We’re really excited to announce that we’ve trialed new cleaning products from our supplier which mean no plastic waste! We’ll be implementing their use across all our customer sites.

The products come in little soluble sachets which we pop in a spray bottle or bucket and leave for a few seconds to dissolve. And that’s it! Each sachet is the exact dosage required, so we don’t use too much. And the products work just as well as the non-toxic cleaning liquids we’ve been using until now.

The sachets are packaged in cardboard boxed which we can easily recycle. And they’re small which means a further benefit of  being able to store more. This means fewer deliveries from the supplier and to all our customer sites.

Correct dosage, no plastic waste, non-toxic product – we love them!