Terms & Conditions

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STANDARD TERMS AND CONDITIONS FOR WASHROOM SERVICES

1. “The contractor” herein will be Green Mop Ltd, it’s officials or it’s successors.
2. “The client” herein will be the contractor shown on the quotation, or it’s representative.
3. The contract as set out herein shall be in force for 1 year from the commencement date shown. The first 3 months are fixed. After that, the contract may be terminated by either party by giving 90 days’ notice.
4. Engagement of the contractor's services is deemed as acceptance of the terms herein.
5. The charges for these works shall be invoiced quarterly with terms of Net 15 Days. The client is charged the agreed amount, plus VAT.
6. Payment by direct transfer is preferred. A direct debit can be set up if agreeable. Payment by cheque will incur an admin fee of £5.00.
7. The contractor shall ensure that Public Liability cover of at least £2,000,000.00 is in effect at all times covering all aspects of the contractor’s operations.
8. All correspondence from the contractor referring to this contract shall be deemed to form part of any agreement, contract or undertaking by the contractor.
9. The contractor reserves the right to suspend services or supply of goods should the client fail to keep to the terms of contract and payment. This in no way shall jeopardise the contractor’s contract or agreement with the client and shall not incur liability of any kind.
10. The client shall make arrangements for the entry/exit of the contractor’s staff. Note that delayed access or failure to gain access may result in no service provision, or additional charges.
11. Where applicable, all materials and equipment on the client’s premises belonging to the contractor shall be insured by the client against damage and theft. Any materials used by the client’s staff shall be charged to the client at the discretion of the contractor.
12. On termination of contract the client shall provide reasonable access to the contractor’s representative to remove all equipment etc. from the client’s premises.
13. If no written notice is received by the contractor it shall be assumed that the services have been performed to the satisfaction of the client. Any such notice shall be given within 48 hours of the occurrence of a deficiency in the work carried out or in the non attendance of the contractor’s operatives or if damage to or breakage of any article on the Client’s premises caused by negligence of the contractor’s operatives. Upon receipt of such complaint notice the contractor will take all necessary action, without cost to the client, to investigate and resolve the complaint.
14. If a complaint is made and investigated and it is found that the Contractor is not at fault, a call out fee may be charged to the Client.
15. Payment for all services and supplies fall due within 15 days from the date of the invoice. The contractor reserves the right to suspend services and to impose interest of 4% above Bank of England base rate on late payments. In the event of debt recovery action becoming necessary, the contractor will add debt recovery costs to the outstanding debt.
16. The Client will nominate a single point of contact for the Contractor to communicate with.
17. Client requests for changes, cancellations or additions to the scheduled services require a minimum notice period of 5 business days.

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